Refund policy

You can return unused wraps in their original condition within 14 days of delivery for a full refund. To start a return, email emotowrapsau@gmail.com with your order number. Return shipping is paid by the customer unless the item arrived faulty or damaged, in which case we'll cover it or send a replacement. Refunds are processed to your original payment method within 5 business days of us receiving the return. EU customers may also cancel within 14 days under the EU right of withdrawal.